Message to the Complainant

I hope this message finds you well. Thank you for raising your concern (card35)  regarding the Shelley Van x TRU - Grant application. Your commitment to the transparency and integrity of our Grants Program is highly appreciated.

Our team takes concerns seriously and conducts a thorough review to ensure that all aspects of the grants program are aligned with our goals and standards. It's important to us that we maintain a fair and unbiased evaluation process, and your input contributes significantly to achieving this.

According to the process (Chapter Two  - Procedure;  Art. 9  Procedure), we´ll review the concern raised. Our evaluation process focuses on objective concerns that directly relate to the grantee's proposed goals and milestones. If the fears align with these criteria, we will engage the grantee to gather more information and assess the situation. Then we will get back to you to inform our analysis.

According to your inputs, the concern was :

The grantee explained:

“I realize sharing publicly is important. But I´ve worked really hard on SEO research to create this content map in orden to rank for certain searches (…)”-

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The concern was addressed and will be dismissed.

Thank you again for your proactive involvement.


message to the complainant